This Privacy Policy describes how IndianEcart collects, uses, manages, and protects your information when you visit our website or use our services, including app development, web development, website design, digital marketing, IT services, and operations support. By accessing our website or submitting your information, you agree to the practices outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide when you fill out contact forms, request a quote, subscribe to updates, or communicate with us. This information may include your name, email address, phone number, company name, project requirements, and other relevant details.

We also collect non-personal information automatically through standard web technologies. This may include your IP address, browser type, device information, pages visited, session duration, and referring sources. This data helps us understand how users interact with our website and improve overall performance and usability.

How We Use Your Information

We use collected information to respond to inquiries, deliver requested services, prepare proposals, and communicate about projects. Your information allows us to provide technical support, service updates, and important notices related to your requests.

We may also use your details to improve our services, website functionality, and user experience. From time to time, we may send service announcements or marketing messages related to our offerings. You can opt out of promotional communication at any time by contacting us directly.

Cookies and Usage Tracking

Our website may use cookies and similar tracking tools to enhance browsing experience and analyze visitor behavior. Cookies are small text files stored on your device that help remember preferences and understand usage patterns.

These technologies allow us to measure traffic, improve content relevance, and optimize site performance. You can control or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

How We Share Information

We do not sell or rent your personal information to third parties. We may share limited data with trusted vendors and service providers who support our business operations, such as hosting companies, analytics providers, and communication platforms. These partners are obligated to keep information confidential and use it only for approved purposes.

We may disclose information if required by law, legal process, or regulatory authority. Disclosure may also occur when necessary to protect our rights, prevent fraud, enforce policies, or ensure the security of our systems and users.

Data Security Measures

We implement reasonable administrative and technical safeguards to protect your information against unauthorized access, misuse, or disclosure. These measures include secure server environments, restricted access controls, and best practice security configurations.

While we follow accepted standards to protect data, no digital transmission or storage system can be guaranteed completely secure. Users share information at their own discretion and risk.

Data Retention Policy

We retain personal information only for as long as necessary to fulfill service, legal, and operational requirements. This includes maintaining records for support, compliance, and dispute resolution. When information is no longer required, we take reasonable steps to delete or securely archive it.

Third Party Links

Our website may contain links to third party websites or tools. We are not responsible for the privacy practices or content of external sites. Visiting third party links is at your own discretion, and we encourage you to review their privacy policies separately.

Your Privacy Rights

You may request access to the personal information we hold about you and ask for corrections or deletion where applicable. You may also request that we stop using your data for marketing communication. We will respond to reasonable requests within an appropriate timeframe, subject to legal and operational limitations.

Children’s Privacy

Our services and website are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such data is identified, we will take prompt steps to remove it.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in services, technology, or legal requirements. Updated versions will be posted on this page with a revised effective date. Continued use of the website indicates acceptance of the updated policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, you may contact us through the contact details provided on our website. We will make reasonable efforts to address your concerns clearly and promptly.